Not going to be in during the day ?

If you are not going to be in during the day and don't want the inconvenience of collecting your parcel from the depot if you miss your delivery we can deliver to your work address as long as your state your billing address first when ordering. Don't worry its very discreet, scroll to the bottom of this page to see of how your order will look.

Delivery Charges: 

Delivery is free to all mainland UK addresses on all orders over £35.00.

Standard recorded delivery:- 1-3 working days (Although Royal Mail advice 92% of first class mail is currently arriving the next day)

Overnight By Royal Mail:- Orders placed before 4pm Monday to Friday are dispatched the same day.

Security and Discretion:

Local Collect Service:

Don't want your goods to be delivered at home. Not a problem. Use our Local Collect service. We can address your parcel to over 13000 collection centers. Your goods are dispatched on a first class service to the collection center. Take in some ID and collect it at your convenience. Please call the office to place your order if you wish to use this method 0844 585 7185

International Shipping:

Depending on the size of your order it will either be shipped by Royal Mail AirSure (Registered) or Fedex

Delivery takes 3-5 working days

Southern Ireland  £4.95
Mainland Europe £4.95
USA & Canada   £6.95

We currently ship to the following international destinations:

Returns and Refunds:

 www.funandprivate.com wants you to be pleased with your purchase, that's why we have a no fuss returns policy.  If for any reason you are not completely happy you may exchange unused and unopened products within 14 days for alternative items or a refund. 

For reasons of hygiene please do not open items that you wish to send back as we regret that we cannot exchange fault-free items once the packaging has been opened. 

Cancellations:

You have the right to cancel the order at any time up to 14 days starting the day after delivery. No questions asked.  Please return the goods, unopened and unused to qualify for a full refund. 

Returns - Centurion Group Services
PO Box 228
Hitchin
Herts
SG4 0WW

Defective Items:

When an item is operated by batteries we recommend that you check using a different set of batteries and check that they are fitted correctly and positioned to connect with electrical points before returning such items.

If the product is defective, please explain the fault in a covering letter and return it with its original box with all manuals and accessories for a full refund or replacement within 30 days.

 If you email us we can provide a free post return address.

Goods can be exchanged or refunded up to 30 days of any defect. After 30 days an exchange will only be available.  All returned products are tested and will be sent back to you at your expense if they are found to be working. 

Please clean the items before returning.

Clothing: 

Health and Hygiene restricts what we can and cant do in respect to returning intimate items of Lingerie.

What we can say is that if you try any clothing on and its not quite right or its not what you expected please return the item in the condition you received it and we will refund or exchange the item for you.

If an item is returned and found to have been overly handled and not in the pristine condition we sent it in then health and hygiene restricts us offering an exchange or refund and the item will be returned to you at your expense. Personal items such as items with a crotch area cannot be exchanged or refunded. 

DVD's and Magazines:

We cannot accept returns of DVDs or Magazines.

Time Scales:  

Any refunds or exchanges are dealt with on the day of their return - Guaranteed

Returning an Item:

Returns – Centurion Group Services
PO Box 228
Hitchin
Herts
SG4 0WW

Questions: